Feedback & Coaching training for managers
Giving employee feedback can be hard, and sometimes a little scary. Yet the benefits to giving feedback are abundant: improved engagement, self-awareness, motivation, and performance. This feedback and coaching training teaches you the practical skills managers need to deliver feedback that drives real performance improvement and builds stronger team relationships.
Why Coaching for Managers Training Matters
FEEDBACK & COACHING TRAINING FOR MANAGERS
Managers avoid giving feedback because they fear conflict, but silence only creates disengagement and repeated mistakes. Most feedback conversations fail because managers either sugarcoat the message until it’s meaningless or deliver it so harshly that people shut down completely.
This feedback and coaching training teaches you how to deliver clear, actionable feedback that drives performance improvement without destroying relationships. You will learn to structure conversations that people actually listen to, handle emotional reactions without losing control, and build a feedback rhythm that actually drives performance.
How to Time Feedback for Maximum Impact
Waiting for annual reviews to give feedback guarantees poor performance continues for months. You will learn when to give micro-feedback in the moment versus formal feedback conversations, how to build regular feedback rhythm into your management routine, and how to balance corrective and positive feedback effectively.
How to Make 1:1s Your Primary Feedback Tool
Most 1:1 meetings are status updates disguised as development conversations. You will learn how to structure productive 1:1s that focus on feedback and growth, how to use coaching questions that build self-awareness, and how to track feedback progress without turning meetings into interrogations.
How to Structure Feedback Conversations That Drive Change
You will learn the FIAC framework for performance feedback and GROW model for developmental coaching, how to separate facts from opinions, and how to make feedback specific enough that people know exactly what to change.
How to Handle Emotional Reactions Without Losing Control
People get defensive, angry, or shut down when receiving feedback. You will learn how to prepare for common emotional reactions, how to stay calm and focused when conversations get heated, and how to redirect defensive responses back to productive discussion about performance improvement.
How to Coach Performance Improvement Instead of Just Fixing Problems
Managers jump straight to solutions instead of helping people think through challenges themselves. You will learn how to use coaching conversations to build problem-solving capabilities, when to coach versus when to direct, and how to develop people’s judgment instead of just completing tasks.
How to Create Your Feedback Operating System
Random feedback conversations don’t create lasting change. You will learn how to design a feedback system that separates operational from developmental feedback, how to use your calendar and tools to track feedback patterns, and how to create team expectations around feedback frequency and format.
Support for implementation
Any questions, support for implementation, I am here. Tailor the takeaways for your specific work context to ensure you validate the outputs.
About the Module feedback & coaching
This goal setting training is part of the Manager Development Program and focuses specifically on the practical skills managers need to set effective objectives. You will learn why most goal setting fails, how to write goals that actually drive behavior, and how to create accountability systems that work.
The training includes real manager scenarios, common goal setting mistakes to avoid, and step-by-step processes you can implement immediately. Everything is designed around the Monday morning test – if you cannot use it immediately with your team, it does not belong in this training.
You will leave this training with the confidence to set clear objectives, the tools to track progress effectively, and the skills to adjust goals when business conditions change. No more vague directions that confuse your team and frustrate you.
Objectives of the feedback and coaching training for managers
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Master Feedback Frameworks That Work
- Learn the FIAC model for performance feedback and GROW model for developmental coaching
- Understand how to separate facts from opinions and keep feedback actionable
- Apply coaching questions that build self-awareness instead of defensiveness
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Build Your Feedback Operating System
- Convert ad-hoc feedback into regular, predictable conversations
- Set clear expectations for feedback frequency and format with your team
- Set systems that separate operational feedback from developmental coaching
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Handle Difficult Feedback Conversations
- Break down emotional reactions into specific response strategies
- Create scripts for common defensive responses and crisis situations
- Identify when to coach versus when to direct for maximum impact
Feedback & Coaching training Module – 35 Minutes
Feeback and coaching conversations
Why Feedback Matter
When to give feedback
The 1:1 as Your Feedback Engine
Performance Feedback Using FIAC
Developmental Feedback Using GROW
Build your feedback operating system
Handling difficult reactions to feedback
What if Feedback Goes Wrong?
Response #1: The Silent Treatment
Response #2: Playing Defense
Response #3: The Tearful Reaction
Response #4: The Commitment-Phobe
Response #5: The Angry Reaction
30-Day Money-Back Guarantee
Requirements
Currently managing people or preparing for a management role. You need to have team members to practice with or be preparing to manage people soon.
Who is it for
New Managers
Future leaders
Organizations to train managers
Explore This ModuleThe manager development program
Additional modules part of the manager development program
Program
Module 1 : People Management Fundamentals
7 Lessons
Learn what managing people actually means and avoid the mistakes that derail new managers
Program
Module 2 : Setting SMART Goals and Objectives
9 Lessons
Stop writing vague goals that confuse your team and start creating objectives that drive action.
Program
Module 3: Developing team Members for talent retnetion
8 Lessons
Create development plans that actually develop people and keep your best talent from leaving.
Program
Module 4: Feedback & Coaching conversations
12 Lessons
Master the feedback skills that turn difficult conversations into performance improvements.
Program
Module 5: Performance management in practice
7 Lessons
Learn the performance management process that makes promotion decisions fact based.
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